top of page

Privacy Policy

Effective Date: July 14, 2026

Privacy Policy for Voltique

Voltique ("Voltique," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting or making purchases from our online store.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, purchase products, or otherwise interact with our business.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

 

1. Business Information

Voltique

West Palm Beach, Florida, United States

Customer Support:

• Contact Form available through our website

• Telephone Support

 

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

Information You Provide

When placing an order or contacting us, you may provide:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely by third-party payment providers)

  • Order history

  • Communications with customer service

  • Information submitted through our Contact Us page

 

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Pages viewed

  • Referring website

  • Date and time of visits

  • Approximate geographic location

  • Cookie identifiers

 

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Arrange product shipment

  • Verify transactions

  • Prevent fraud and unauthorized activity

  • Process payments

  • Provide customer service

  • Respond to inquiries

  • Improve our website and customer experience

  • Personalize content

  • Send order confirmations and shipping updates

  • Comply with legal obligations

  • Maintain website security

  • Conduct analytics and business reporting

  • Send promotional emails where permitted by law and with applicable consent

 

4. Payment Processing

Voltique does not store your complete payment card information.

Payments are securely processed by trusted third-party payment providers including:

  • PayPal

  • Credit Card processors supported through Wix Payments or authorized payment gateways

  • Klarna

  • Afterpay

  • Affirm

These providers collect and process payment information in accordance with their own privacy policies and security standards.

 

5. Dropshipping and Order Fulfillment

Voltique operates using a dropshipping business model.

To fulfill customer orders, we may share necessary order information with trusted suppliers and fulfillment partners, including:

  • Customer name

  • Shipping address

  • Telephone number (if required)

  • Product ordered

  • Shipping instructions

These service providers are contractually expected to use the information solely for fulfilling customer orders and related business operations.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember customer preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website performance

  • Provide security features

  • Measure marketing effectiveness

You may adjust your browser settings to refuse cookies. However, certain features of our website may not function properly if cookies are disabled.

 

7. Third-Party Service Providers

We may share information with trusted third-party providers that perform services on our behalf, including:

  • Wix (website hosting and e-commerce platform)

  • Payment processors

  • Shipping companies

  • Dropshipping suppliers

  • Fraud prevention providers

  • Customer support tools

  • Analytics providers

  • Marketing service providers

  • Cloud storage providers

  • Legal and accounting professionals when necessary

These providers are permitted to use your information only as necessary to provide services to Voltique.

 

8. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

 

9. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Fulfill warranty obligations

  • Provide customer service

  • Maintain business records

  • Comply with tax laws

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.

10. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of eligible personal information

  • Request a copy of your personal data

  • Opt out of certain targeted advertising or profiling activities where applicable

  • Appeal certain privacy-related decisions where required by law

  • Opt out of marketing communications at any time

We will not unlawfully discriminate against customers for exercising their privacy rights.

To exercise your rights, please contact us using our Contact Us page or telephone support.

 

11. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Eligible California residents may have the right to:

  • Know what personal information is collected

  • Know how it is used

  • Know whether it is disclosed

  • Request deletion

  • Request correction

  • Request access to collected information

  • Limit certain uses of sensitive personal information where applicable

  • Exercise these rights without discrimination

Requests may be submitted through our Contact Us page.

12. Other State Privacy Laws

Residents of states with applicable privacy laws (including, where applicable, Colorado, Virginia, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, and Rhode Island) may have additional rights under their respective state privacy laws.

We will honor applicable requests as required by law.

 

13. Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.

14. International Data Transfers

Although Voltique primarily serves customers within the United States, some of our technology providers, payment processors, cloud service providers, or fulfillment partners may process or store information in countries outside the United States.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are implemented consistent with applicable privacy laws and industry standards.

 

15. Marketing Communications

You may receive promotional emails if you choose to subscribe.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails

  • Contacting customer support

Order confirmations, shipping notifications, and customer service communications are considered transactional communications and may still be sent as necessary.

16. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals.

Because there is currently no universally accepted standard for responding to DNT signals, our website may not respond to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal obligations.

When changes are made, we will update the Effective Date at the top of this Privacy Policy.

Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

 

18. Complaints

If you believe your privacy rights have been violated, please contact us first so we can attempt to resolve your concerns promptly.

Depending on your location and applicable law, you may also have the right to file a complaint with:

  • Your state's Attorney General

  • The Federal Trade Commission (FTC)

  • Any other applicable regulatory or supervisory authority responsible for privacy or consumer protection matters

Individuals located outside the United States may also have the right to lodge a complaint with the relevant data protection authority in their jurisdiction, where applicable.

 

19. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact Voltique through:

  • Our Contact Us page on our website

  • Telephone Customer Support

We will respond to privacy requests within the timeframes required by applicable law.

By using the Voltique website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 

To learn more about this, check out our article “Creating a Privacy Policy”.

bottom of page